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MRTJC | Customer Experience Manager

Customer Experience Manager

MR Training and Jobs Center

Full-time

Negotiable

Retail

Posted 2 days ago

145 Views

About MR Training and Jobs Center

HR Outsourcing, Training and Development, Project Staff Outsourcing, Jos Posting

Job Description

We are seeking a Customer Experience Manager to enhance the shopping experience and customer satisfaction.

Responsibilities

Requirements

Apply for this position

Employment TypeFull-time

Salary RangeNegotiable

Location

Posted2 days ago

DeadlineTo be decided

Apply for this position

Employment TypeFull-time

Salary RangeNegotiable

Location

Posted2 days ago

DeadlineTo be decided

Monitor and improve customer service standards
Collect and analyze customer feedback
Develop initiatives to enhance the shopping experience
Train staff on customer service best practices
Collaborate with store management
Resolve escalated customer issues

Bachelor’s degree in Business, Marketing, or related field
Strong leadership and communication skills
Customer-focused mindset
Analytical and problem-solving abilities
Experience in retail customer experience management preferred

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