We are seeking a detail-oriented and process-driven Reverse Logistics & Returns Officer to manage the efficient handling of product returns, exchanges, and reverse flow of goods through our supply chain. This role is critical in minimizing losses, maintaining customer satisfaction, and recovering maximum value from returned products. The ideal candidate understands the full reverse logistics cycle, has strong coordination skills, and can work cross-functionally with warehouse, customer service, and finance teams. You will design and implement processes that make returns seamless for customers while ensuring operational efficiency on the back end.