We are seeking a customer-focused and solutions-oriented Logistics Customer Service Officer to serve as the primary point of contact for our clients regarding their shipments, deliveries, and logistics queries. This role is vital in maintaining strong client relationships and ensuring that all customer logistics needs are handled professionally and efficiently. The ideal candidate has strong communication skills, a thorough understanding of logistics operations, and the ability to resolve issues quickly while keeping clients informed. You will work closely with internal operations teams to deliver an exceptional customer experience at every touchpoint.