The Reservation Officer is a critical role within the air cargo logistics operation, primarily responsible for the accurate and timely booking of shipments. Key duties involve securing space with airlines, issuing essential documentation like AWBs/MAWBs, ensuring all operational data is correctly updated in the system, and following up to guarantee shipments check in and catch their scheduled flights. This position requires a Bachelor's degree in Logistics or a related field, strong communication skills in English, proficiency in MS Office (Excel/Word), and a hardworking, problem-solving mindset to effectively coordinate between agents, customers, and airport staff, often requiring overtime to meet critical deadlines.